Dealing promptly and fairly with inappropriate behavior or unacceptable performance is critical to maintaining a productive, safe, and enjoyable work environment. When an employee consistently fails to meet agreed-upon performance expectations, the manager needs to take appropriate corrective action. This module is designed to help participants learn how to take appropriate steps to correct problem performance, while treating employees with dignity and respect.


When participants have completed this module, they will be able to:

  • Plan appropriately for taking corrective action.
  • Avoid common speed bumps when taking corrective action to turn performance problems around.
  • Follow a six-step model for conducting a performance problem discussion.


If you are an individual with a disability and desire an accommodation, contact University Organizational and Professional Development or call 540-231-5100 during regular business hours at least 10 business days prior to the event. Additional advance notice may be required, depending on the type of program and the time necessary to secure the requested accommodation(s).

Time and Location

Mar. 14
8:30 a.m.-12 p.m.
North End Center


UOPD Faculty


$75, includes breakfast
Payment and Cancellation Information

Certificate Available

This course can be used to meet elective requirements for any Professional Development Certificate.