The session will use interactive discussions and personal reflections to develop skills to effectively communicate across generations and minimize misunderstandings. The desired outcome is for participants to improve employee relations; however, in order to achieve this outcome we need to recognize how generational perspectives shape the ways we regard our colleagues.


  • Identify key characteristics of each generation.
  • Recognize how generational perspectives shape our work.
  • Learn how to manage generational conflicts in the workplace.


If you are an individual with a disability and desire an accommodation, contact University Organizational and Professional Development or call 540-231-5100 during regular business hours at least 10 business days prior to the event. Additional advance notice may be required, depending on the type of program and the time necessary to secure the requested accommodation(s).

Time and Location

Mar. 19
1 p.m.-5 p.m.
North End Center


Sam Winn
University Libraries


Free, but space is limited.
All no-shows will be charged a $35 maintenance fee. Review the full cancellation policy.

Certificate Available

This course can be used to meet elective requirements for any Diversity Development Certificate.