This active workshop is designed to guide participants through analysis of their current communication practices and to identify opportunities for improved communication between and within departments. Using social capital as a focusing concept, the course highlights the importance of communication for building positive, and productive working relationships.


  • Recognize patterns of communication.
  • Identify strengths and weaknesses of current communication practices.
  • Develop new or improved communication strategies with co-workers and in other departments.


If you are an individual with a disability and desire an accommodation, contact University Organizational and Professional Development or call 540-231-5100 during regular business hours at least 10 business days prior to the event. Additional advance notice may be required, depending on the type of program and the time necessary to secure the requested accommodation(s).

Certificate Available

This course can be used to meet elective requirements for any Professional Development Certificate.