One of the greatest contributions a manager can make to an organization is helping the individuals on the team accomplish critical work goals. Great managers understand that employees are in various stages of development and may require ongoing coaching and feedback in order to develop the skills needed to meet these goals. The purpose of this module is to assist you in developing the skills you need to coach others as they work to meet job expectations and goals.
When you’ve completed this module, you will be able to:
- Give constructive feedback so that it can be heard and acted upon.
- Take ownership of your observations to reduce defensiveness.
- Recognize and appreciate performance improvement.
If you are an individual with a disability and desire an accommodation, contact University Organizational and Professional Development or call 540-231-5100 during regular business hours at least 10 business days prior to the event. Additional advance notice may be required, depending on the type of program and the time necessary to secure the requested accommodation(s).
John D. Massey, Jr.
University Organizational and Professional Development